Location: Remote, you can be based anywhere in the world / Full time (at Chayn this is 4 days a week) / Applications for part-time proposals welcomed

💰 Salary: £38,000-£42,000 (pro rata) dependent on experience

🗓️ Duration: Fixed term 9-12 months (open to negotiation) with the possibility for extension

⏲️ DEADLINE: Thursday 14th March, 9am GMT


Our Diya programme offers support to practitioners affected by vicarious trauma (also known as secondary trauma). We’re looking for a skilled facilitator to deliver online workshops, host small groups and champion this programme.

About Chayn

Chayn is an award-winning, open-source collective that leverages technology to empower women against violence and oppression so they can live happier and healthier lives. Chayn started in 2013 to provide survivors of abuse with accurate, diverse and accessible information.

Since our beginnings, over half a million people have accessed our award-winning work online, generating 1.2 million page views. Up to 70% of our volunteers are survivors of abuse which means not only are our projects user-centred–they are user-led. We are experts in trauma-informed work and have developed trauma-informed design principles that we apply at every level of the organisation from HR through to user research, through to UX/UI. We are one of the few feminist technology projects tackling gender-based violence while creating and maintaining openly-licensed products and code.

While we’ve been going for 10 years, Chayn was entirely volunteer-led until 2020 when we started to grow our team of paid staff. We are now a core team of 11, with up to 10 supporting contractors working together remotely from all over the world.

About the project

Last year Chayn launched Diya (dee·yaa), a programme which focuses on vicarious trauma education and prevention programme for frontline teams handling large volumes of sensitive and potentially traumatising content as part of their job.

Vicarious trauma is what happens when someone is regularly told about or is otherwise exposed to another person’s trauma. It often happens in caring professions like support work, but also amongst people who work in policy, advocacy, mental health, law, and other practitioners who are frequently exposed to stories of trauma.

Our approach to vicarious trauma

Chayn believes that vicarious trauma is a lived reality of people who work with survivors of gender-based violence, and that its roots are structural: just as the patriarchy and other systems of oppression create the conditions for trauma, these same systems also create inequities that leave people supporting trauma survivors vulnerable to vicarious trauma.

So, we believe that vicarious trauma needs a collective as well as a personal response. A feminist approach to leadership and care guides us to think about how we as a workplace and movement can create a culture of compassion, care, and resilience, but also helps us to create individual responses to vicarious trauma. Self-care without collective care cannot last long, just as collective care without self-care would not achieve its goal.

About the role

This role will work largely independently to deliver the goals of the Diya programme to a number of audiences. You will collaborate most closely with our Head of User Research and Head of Product. Responsibilities could include, but are not limited to:

Online facilitation