Cookies are files saved on the browser on your phone, tablet or computer when you visit a website. We use cookies to understand how people use bloom.chayn.co.
We need these cookies to run our service:
| Cookie | How we use it |
|---|---|
| Survey cookie | To track when we’ve asked for feedback so we don’t ask for it again. |
| Analytics consent cookie | To track if you agree to us using analytics. |
| Crisp cookie | Crisp is the tech product we use for our chat window. They need cookies to restore the chat session and messages when browsing between website pages, and when you login to the website again. The cookies for crisp allow us to identify a user and what they have used on our website. Read more about Crisp’s cookie policy here. |
| YouTube cookie | We embed videos from our YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click to play one of our videos, but because we’ve opted to use using YouTube’s privacy-enhanced mode, YouTube will not store personally-identifiable information. Read more about YouTube’s policies here. |
| Hotjar Cookies | We embed Hotjar into our site for two reasons, analytics and surveys. We suppress all text using the Suppress all on-page text mode. This is so no personally identifiable information is recorded. |
_hjFirstSeen This is a Hotjar cookie that tells us if this is the first time you've visited the site. It expires at the end of your session.
_hjid This is a Hotjar cookie that's set when the user first lands on a page with the Hotjar script. It creates a unique ID for your session to help tell us how you use our site. It expires after 1 year.
_hjIncludedInPageviewSample This cookie lets Hotjar know if you're part of a group of users we're sampling for information about how the site is being used. It expires after 30 minutes.
_hjSession_12345 This is a Hotjar cookie that holds the current session data. This makes sure that subsequent requests within the session window will be attributed to the same Hotjar session. It expires after 30 minutes.
_hjSessionUser_123456 This is a Hotjar cookie that's set when a user first lands on a page with the Hotjar script. It's used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. It expires after 1 year.
_hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. It expires at the end of your session. |
We use these cookies to learn how our site is used so that we can provide a better experience:
| Cookie | How we use it |
|---|---|
| Google Analytics | To store your usage data so we can see what parts of our website people use and don’t use, so that we can improve our services. We store this data anonymously so it’s not linked to your email address or any other personally identifiable information. |